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                You 
                look at people, and you look at their eyes, and you know the frustration, 
                you know the sorrow they have, and yet it kind of in one way gives 
                you a little strength. It gives you the will to
 do this 
                here, because it lightens your heart. It makes you feel great
. 
                When you see all the volunteer workers, when you have the opportunity 
                to go over to the Salvation Army tent, or over to the Red Cross, 
                or you stop into the church and you see everybody wanting to help 
                you, it just gives you a feeling. If they are willing to do this, 
                how could I not want to do something. You know what I mean? They 
                just give of themselves. And for me, it's one of the most rewarding 
                things I've ever experienced in my life.
                Anthony Palmeri 
                New York Department of Sanitation 
              
                Like I said, it's emotional even to talk about it, but I'm glad 
                I came. This forever, forever changed my life, and hopefully it 
                will make me a better person. And that's what I attribute to this 
                experience down here. The fact that I think I've become a better 
                person and I've met some wonderful people down here. 
              Now 
                I look at life and I want to appreciate what little I have, and 
                I want to hold it dear to my heart. And I'm going to try to enjoy 
                it. Spend more time with my wife and my family and my friends. 
                And not take too many things too seriously, and not let the little 
                things irk me or upset me, and just try to dismiss them and go 
                on with my life. And hopefully enjoy whatever time I have left 
                on this earth. I plan to retire soon. That's one decision I've 
                made, and I want to enjoy myself.
                Joe Bassetti
                New York Department of Sanitation
              
                For the first time in months, I felt myself wondering if we would 
                ever heal from this tragedy. Would New Yorkers be okay? Would 
                the workers be okay? Would I?
              That's 
                when I heard it - a rustling noise, and a light and cheery chirp. 
                It seemed to be coming from above me, so I stopped and looked 
                up into the gnarled old tree I had wandered under. This tree too 
                had debris in it, bunched up in half a dozen places where the 
                branches were close together, like fingers that had reached out 
                and grabbed their prize and were now unwilling to let go. To my 
                astonishment, those bits and pieces of debris had literally been 
                transformed - made new - and were being used by the birds in their 
                nests.
              And 
                you could hear the birds chirping to each other with joy. They 
                had no idea that this debris was from a tragic and destructive 
                event. 
                All they knew was that they had been given material they could 
                use to build their nests, the safe place they would use to hatch 
                and rear their young.
              I 
                could feel the tears falling down my cheeks as I stood there in 
                awe and wonder. I realized that somehow, everything was going 
                to be alright. 
                Sister Grace 
                St. Paul's Staff, Ground Zero, New York
              
                It made it feel like a breakfast room table, where people were 
                sitting around in their socks and talking about what the day was
whether 
                that was how many machines were broken or how many bodies they'd 
                found, or id tags, or I'm still looking for my sister. These construction 
                guys are out there looking too, for people that they knew. It 
                was enormous to see us change like that. These big burly men and 
                all these volunteers were able to finally let go of all these 
                barricades we'd been asked to put up for so long. We were allowed 
                to help each other. And love each other. And that was it.
                Katherine Avery 
                St. Paul's Staff, Ground Zero, New York
              
                For me, I think I look at people a little differently. 
 
                My biggest thing is I looked at the volunteers in a different 
                way. I used to think of the Salvation Army as someone who stands 
                in front of a store at Christmas time and rings a bell. I knew 
                the Red Cross did things. To what extent I really didn't understand. 
                After experiencing them, and seeing how unselfish they are, and 
                later on, coming to St. Paul's and seeing the volunteers here 
                from all over the country, it just taught me that
there's 
                a lot more good people than bad people. If we can each convey 
                that little bit that we have inside of us to each other, maybe 
                what I say will impact Joe, and what Joe says will impact another 
                person. If that little chain could just keep on going, and [we 
                could] just be a little more tolerable of each other, I think 
                it could just really, really help.
              It 
                was good. It was a healing. So that tragedy opened up another 
                door for a lot of people, and if that could just keep going. To 
                me it just gives everybody a sense that I live in a good place. 
                It's got to keep on going.
                Anthony Palmeri
                New York Department of Sanitation
              
                 I was kind of skeptical 
                about the youth of America, but this whole incident has changed 
                my life. So many young people, teenagers in fact, 
                have come in and volunteered - beautiful people. [They] have given 
                of themselves willingly, and are getting nothing in return, just 
                the mere fact that they were helping, and their help is really 
                appreciated. I think I can speak for most of the workers. Without 
                the Red Cross, the Salvation Army, all the churches, and all the 
                volunteers who have given of themselves, this whole process wouldn't 
                have worked 
                Joe Bassetti
                New York Department of Sanitation
              
                If this opportunity has arisen, and you have the opportunity to 
                give of yourself so sacrificially, fear, is of course, involved. 
                But fear is not the reason not to go. God gives us these opportunities 
                sometimes once in a lifetime, and if you don't take it, you could 
                wake up one day and regret forever that you didn't take that opportunity. 
                
              My 
                hope
if we can help even one person then it was worth it.... 
                If we can help one person get through this, work through this 
                completely, and be okay, then I think [the effort] was worth it. 
                If we can help a thousand then that's God's work. 
                Katherine Avery
                St. Paul's Staff, Ground Zero, New York
              I've 
                learned a lot about good and evil. I've learned a lot about the 
                power of prayer. I never knew anything about Episcopalians or 
                Presbyterians, or gays, or people with nuts and bolts through 
                their cheeks, or those Broadway people, but now I know them all. 
                We're not the heroes. They are the heroes. They've cried and prayed 
                out loud for me. I never thought I'd have a family like this one.
                Joseph Bradley
                Operating Engineer
              
 
                One 
                of my favorite banners that has emerged here at St. Paul's Chapel 
                is a red banner with one word on it, one large word anyway, and 
                the word is "Courage." I love that banner so much that 
                when people started signing it on the fence, I wanted to take 
                it off the fence, because I didn't want it to be signed. I wanted 
                it to remain intact just the way it was created. But people have 
                signed it, and I think it's all the more special now. The reason 
                I bring up the Courage banner is because down at the bottom right-hand 
                corner of that banner is a quotation by Anne LaMott that says, 
                "Courage is fear that's said its prayers." 
                
                It's okay to have fear. 
                It's quite natural to have fear. It's very human. But we're called 
                to a different place. We're called to live a life 
                of love and not of fear. God calls us forth from that place. God 
                invites us to offer our fears and say our prayers, so that we 
                too might be encouraged and empowered to take that next step. 
                It's never easy, or at least, rarely is it easy. But I trust that 
                God is at work even now, leading you into the next chapter of 
                your life.
                The Rev. Lyndon Harris
                Priest- in-charge, St. Paul's Chapel, New York
                
                Copyright 2002 ©Courtney V. Cowart
                
                 Many of the preceding voices can be heard at The Washington 
                National Cathedral's September 11, 2002, service "Voices 
                from 9-11: A Vigil of Faith, Hope and Love," also featuring 
                composer/producer Gary Malkin, singer/songwriter Beth Nielsen 
                Chapman, and vocal artist Rachel Bagby, available by Web cast 
                at http://www.cathedral.org/cathedral
              Hope 
                and Courage banners designed by Jessica Stammen.
                Photography Krystyna Sanderson/ Krystyna Photography.
                
                Krystyna Sanderson, a fine art and commercial photographer, 
                photographed the relief project at St. Paul's Chapel, New York 
                City, one block from Ground Zero, over a period of nine months. 
                The photos include images of police, firefighters, national guard, 
                engineers and construction workers, as well as clergy and round-the-clock 
                shifts of volunteers. Photographs from the series have appeared 
                in Spirituality and Health, Trinity News, Episcopal 
                Life and U.S. Catholic, and can be viewed at www.ecva.org 
                (Since September 11...), www.saintpaulschapel.org 
                and www.nationalgeographic.org.